Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2027 | 0 | 2 |
| 2026 | 0 | 6 |
| 2025 | 1 | 13 |
| 2024 | 0 | 8 |
| 2023 | 1 | 8 |
| 2022 | 1 | 10 |
| 2021 | 2 | 14 |
| 2020 Business Class M2 | 8 | 12 |
| 2019 | 0 | 23 |
| 2018 | 0 | 16 |
| 2017 | 1 | 15 |
| 2016 | 1 | 16 |
| 2015 | 4 | 14 |
| 2014 Business Class M2 | 0 | 10 |
| 2013 Business Class M2 | 0 | 11 |
| 2012 Business Class M2 | 4 | 12 |
| 2011 Business Class M2 | 0 | 8 |
| 2010 Business Class M2 | 0 | 10 |
| 2009 Business Class M2 | 2 | 8 |
| 2008 Business Class M2 | 1 | 14 |
| 2007 Business Class M2 | 4 | 17 |
| 2006 Business Class M2 | 8 | 13 |
| 2005 Business Class M2 | 7 | 9 |
| 2004 Business Class M2 | 8 | 9 |
| 2003 Business Class M2 | 1 | 5 |
| 2002 Business Class M2 | 0 | 5 |
| 2001 | 0 | 2 |
| 2000 | 0 | 1 |
| 1999 | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Unknown or other12
- Service brakes8
- Suspension4
- Power train4
- Electrical system4
- Steering3
- Service brakes, hydraulic3
- Fuel system, diesel3
NHTSA ODI complaints, all model years
Recalls
113 campaigns cover the Business Class M2; the latest 12 are below.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2025 Freightliner Business Class M2, 2022-2027 FCCC XCM, FCCC XCR, 2023 Freightliner 108SD, 2024-2027 FCCC XCS and FCCC XBS vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Daimler Trucks North America (DTNA) is recalling certain 2025-2027 Freightliner Business Class M2 vehicles. The underbody insulation may contact hot exhaust components.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freightliner EM2, Freightliner Custom Chassis S2RV, Freightliner Custom Chassis S2C, and Freightliner Business Class M2 vehicles. A software error may cause the low beam headlights to illuminate improperly.
Fontaine Modification Company (Fontaine Modification) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The steering gearbox assembly may have been assembled with insufficient oil.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Western Star 47X, Freightliner Business Class M2, FCCC MT55G, 2025-2026 Western Star 49X, Freightliner Cascadia, Freightliner 114SD, FCCC MT45G, FCCC S2RV106, 2026 Thomas Built Buses Saf-T-Liner C2, Freightliner eCascadia, FCCC S2C106, and Freightliner 108SD vehicles. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, FCCC XBS, FCCC MT45, Western Star 57X, 2025-2026 Freightliner Business Class M2, Freightliner Cascadia, Freightliner 114SD, Freightliner 108SD, FCCC MT55G, FCCC MT45G, FCCC XCP, FCCC XCM, Western Star 49X, Western Star 47X, 2026 Freightliner Cascadia 5th Gen, FCCC MT55, and FCCC MT50E vehicles. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner 114SD, Business Class M2, Cascadia, and Western Star 49X vehicles. The air tank capacity may be too small, resulting in reduced braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Freightliner eM2, Freightliner 108SD, Freightliner 114SD, Freightliner Cascadia, 2025-2026 Freightliner Business Class M2, Western Star 47X, and Western Star 49X vehicles. A software error in the advanced signal and actuator module for the automatic emergency braking system may cause the brake lights to fail to illuminate.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.
NHTSA recalls