Compared with other years
NHTSA ODI complaints by model year
Recalls in Canada
21 Transport Canada recalls for the 2011 Freightliner Business Class M2.
| 2021706 17 Nov 2021 | Tires Issue: Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire … |
| 2020158 14 Apr 2020 | Lights And Instruments Issue: On certain trucks equipped with "Fleet Engineer" mud flaps, the bracket for the mud flaps may partially cover the rear reflective tape. Canadian regula… |
| 2019336 4 Jul 2019 | Lights And Instruments Issue: On certain trucks equipped with electronic stability control (ESC), the brake lights may turn on when the automatic traction control (ATC) activates. C… |
| 2019237 17 May 2019 | Brakes Issue: Certain trucks were built with air reservoir tanks that are too small in relation to the size of the air brake chambers. Canadian regulations require e… |
| 2017636 18 Dec 2017 | Accessories On certain vehicles equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive… |
| 2015336 24 Jul 2015 | Engine On certain vehicles equipped with Cummins Westport ISL-G engines, excessive engine crankcase pressure could cause the vent tube assembly molded rubber adapter … |
| 2014050 21 Feb 2014 | Engine On certain vehicles equipped with Cummins ISL G or ISX12 G engines, incorrect engine ECU programming could cause the exhaust system temperature to become elevat… |
| 2012281 15 Aug 2012 | Brakes On certain trucks, the air tank mounting brackets may crack, which could allow the tank to detach from the vehicle. An air tank separating from the vehicle cou… |
| 2012080 27 Feb 2012 | Fuel System On certain trucks equipped with a Detroit Diesel DD13, DD15 or DD16 engine, the support system for the high pressure fuel line (between the fuel pump and the fu… |
| 2011439 22 Dec 2011 | Engine On certain emergency vehicles, the engine shutdown system (normally provided to protect the engine in case of malfunction) may not have been disabled during veh… |
| 2011411 21 Nov 2011 | Other On certain vehicles equipped with an MBE4000 (EPA07) engine, the intake air grid heater may short circuit and fail. This could result in a vehicle fire causing… |
| 2011346 19 Sept 2011 | Other On certain vehicles, specific operating conditions (such as tight, successive, highly banked curves in opposite directions), could trigger unintended Electronic… |
| 2011337 13 Sept 2011 | Engine On certain vehicles equipped with a Cummins engine, the V-band clamps used to connect the inlet and outlet cone sections to the Diesel Oxidation Catalyst (DOC) … |
| 2011172 27 Apr 2011 | Powertrain On certain trucks, the driveshaft may not have been welded correctly during the manufacturing process. This could allow the driveshaft to fracture along the le… |
| 2011163 20 Apr 2011 | Brakes On certain vehicles, the slack adjuster housings may have been manufactured incorrectly, which could allow the housings to fracture and fail. As a result, the … |
| 2011112 10 Mar 2011 | Lights And Instruments Certain trucks were equipped with headlights that fail to comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retrore… |
| 2010390 4 Nov 2010 | Label On certain vehicles, the recommended cold tire inflation information, as required by the Technical Standards Document No. 120S5.3.1, was inadvertently omitted … |
| 2010258 3 Aug 2010 | Lights And Instruments Certain trucks were equipped with headlights that fail to comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retrore… |
| 2010251 26 Jul 2010 | Other On certain vehicles equipped with an MBE900 (EPA04 and EPA07) engine, the intake air grid heater may short circuit and fail. This could result in a vehicle fir… |
| 2010144 3 May 2010 | Fuel System On certain vehicles, should the fuel filter become restricted, the low pressure fuel flange may develop a crack resulting in a fuel leak. Fuel leakage, in the … |
| 2010130 22 Apr 2010 | Lights And Instruments On certain vehicles, the stop lamps may operate intermittently during light braking applications. Failure of the brake lamps to illuminate when the brakes are … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 FREIGHTLINER BUSINESS CLASS M2 AND WESTERN STAR 4900 EMERGENCY VEHICLES MANUFACTURED FROM JULY 2, 2010, THROUGH DECEMBER 13, 2011, EQUIPPED WITH A DD13 EPA10 DETROIT DIESEL ENGINE. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011- 2012 BUSINESS CLASS M2 AND CORONADO TRUCKS MANUFACTURED FROM SEPTEMBER 1, 2010, THROUGH DECEMBER 31, 2010, EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Freightliner told its dealers about the 2011 Freightliner Business Class M2: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11007515 | CX Advocate for bulkhead module reprogramming (SS 3146-FTL) |
| 11007495 | Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years |
| 11000985 | Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years |
| 10195659 | SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display |
| 10195640 | SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification |
| 10195624 | Service Solution SS 1032989 BHM Fault Code Changes |
| 10195601 | Service Solution SS 1032998 M2 mirror wind noise |
| 10195575 | Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform... |
| 10195561 | Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr... |
| 10195484 | Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7 |
| 10192956 | Rear Brake Calipers and Anchor Plates. |
| 10190551 | Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021. |
| 10190549 | Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021. |
| 10187532 | Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink. |
| 10184785 | Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed. |
| 10184029 | Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies appl |
| 10183988 | Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply. |
| 10181759 | Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. |
| 10181049 | Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed. |
| 10180423 | Tech Talk discussion on M-2 gauges inoperative at times. |
| 10180382 | Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available. |
| 10180350 | Tech Talk discussion about power steering fluid. |
| 10179108 | Service Bulletin for Powertrain PDM and Main PDM Bracket Modication. This bulletin replaces the version dated 10/31/2019. The build date section has been added. |
| 10177692 | Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible. |
| 10177648 | Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Air Brake Reservoir Bracket Fracture
Output shaft failure and separation
Stop Lamps Intermittent
NHTSA Office of Defects Investigation