Complaints by model year
Each bar is one model year. Highlighted: 2019. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2019.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2024 I-Pace | 24 | 2 |
| 2023 I-Pace | 2 | 3 |
| 2022 I-Pace | 4 | 5 |
| 2021 I-Pace | 2 | 6 |
| 2020 I-Pace | 62 | 8 |
| 2019 I-PaceMost complaints | 149 | 8 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system198
- Unknown or other33
- Fuel/propulsion system33
- Service brakes21
- Engine18
- Power train16
- Forward collision avoidance7
- Steering6
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 6 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2024 | 2024 Jaguar I-PACE SUV AWD | — | 0.0 % |
| 2023 | 2023 Jaguar I-PACE SUV AWD | — | 0.0 % |
| 2022 | 2022 Jaguar I-PACE SUV AWD | — | 0.0 % |
| 2021 | 2021 Jaguar I-PACE SUV AWD | — | 0.0 % |
| 2020 | 2020 Jaguar I-PACE SUV AWD | — | 0.0 % |
| 2019 | 2018 Jaguar F-Pace 5 HB AWD | — | 0.0 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
In New Zealand
344 I-Pace cars are on the New Zealand register; 15% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2025 | 1 | 1 | 0 |
| 2024 | 23 | 23 | 0 |
| 2023 | 15 | 15 | 0 |
| 2022 | 66 | 66 | 0 |
| 2021 | 37 | 35 | 2 |
| 2020 | 75 | 57 | 17 |
| 2019 | 120 | 88 | 28 |
| 2018 | 7 | 2 | 5 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
2,826 I-Pace cars are on Dutch roads; 9% arrived later as imports, and 724 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2023 | 20 | €98,524 |
| 2022 | 23 | €99,195 |
| 2021 | 50 | €87,693 |
| 2020 | 453 | €72,122 |
| 2019 | 574 | €77,510 |
| 2018 | 1,706 | €99,485 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
553 I-Pace cars were in use in Finland on 30 Jun 2026: 0% petrol, 0% diesel, 100% electric. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2024 | 9 | — |
| 2023 | 19 | 8,000 km |
| 2022 | 21 | 51,000 km |
| 2021 | 36 | 66,000 km |
| 2020 | 116 | 70,000 km |
| 2019 | 166 | 99,000 km |
| 2018 | 186 | 116,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
Road collisions in Great Britain
From 2021 to 2025, 307 I-Pace cars were involved in road collisions in Great Britain that injured someone and were reported to the police. 11 of those collisions were fatal and 65 caused serious injuries. As with any count, models with more cars on British roads appear more often.
| Year | Cars in injury collisions | Fatal | Serious |
|---|---|---|---|
| 2025 | 83 | 2 | 19 |
| 2024 | 60 | 2 | 13 |
| 2023 | 57 | 3 | 12 |
| 2022 | 58 | 3 | 13 |
| 2021 | 49 | 1 | 8 |
Department for Transport, STATS19 road safety data 2021–2025 · Open Government Licence v3.0 · how we count
In the United Kingdom
28,639 I-Pace cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 1,568 | 3 |
| 2024 | 3,246 | 43 |
| 2023 | 3,049 | 30 |
| 2022 | 4,385 | 46 |
| 2021 | 4,738 | 58 |
| 2020 | 7,458 | 129 |
| 2019 | 3,559 | 91 |
| 2018 | 636 | 35 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
MOT test results in Great Britain
12,927 I-Pace cars took their annual MOT test in 2023; 92% passed first time, against 87% for all cars of the same ages. Older cars fail more often, so compare a year with the same year of other cars.
| First registered | Tests | Passed first time |
|---|---|---|
| 2021 | 133 | 95% |
| 2020 | 7,971 | 92% |
| 2019 | 4,024 | 91% |
| 2018 | 799 | 91% |
Why they fail
Share of all first tests that ended in a fail because of each part of the car (one test can fail on several).
| Area | I-Pace | All cars, same ages |
|---|---|---|
| Tyres | 4.6% | 4.9% |
| Lamps, reflectors and electrical equipment | 1.9% | 3.2% |
| Visibility | 0.9% | 3.1% |
| Steering | 0.6% | 0.1% |
| Brakes | 0.5% | 2.1% |
| Identification of the vehicle | 0.4% | 0.2% |
| Suspension | 0.2% | 0.8% |
| Body, chassis, structure | 0.1% | 0.3% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests of cars only; a fix made at the test station within the hour still counts as a fail
New registrations in Europe
34,574 new Jaguar I-Pace cars registered in the EU, Norway and Iceland between 2018 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Germany (390), Norway (326), Portugal (287).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 1,724 | 0 (WLTP) |
| 2021 | 2,672 | 0 (WLTP) |
| 2020 | 13,226 | 0 (WLTP) |
| 2019 | 11,860 | 0 (WLTP) |
| 2018 | 5,092 | 0 (WLTP) |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the I-Pace in 8 alerts. European versions can differ from the North American car.
Thermal overload can occur in the high voltage battery, creating a risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical uni…
Thermal overload can occur in the high voltage battery, creating a risk of fire and injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate te…
Due to short circuits in the battery cells, the high-voltage battery may overheat if it reaches 85% of charge, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trai…
Thermal overload can occur in the high voltage (HV) battery, creating a risk of fire and injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separa…
Thermal overload can occur in the high voltage battery, creating a risk of fire and injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate te…
The Electric Vehicle (EV) battery may degrade over time. A degraded EV battery may elevate the risk of thermal overload, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and …
One or more of the fasteners on the right-hand front seat frame assembly may be missing or incorrectly assembled.As a result, the seat will not have sufficient structural integrity, increasing the risk of an injury in the event of an accident.
In the event of a failure of the electrical regenerative braking system, the friction braking system may not engage on adequate time. As a result the stopping distance may be unexpectedly extended, increasing the risk of an accident.
Safety Gate (European Commission) · CC0
Recalls
13 campaigns cover the I-Pace; the latest 12 are below.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 I-Pace vehicles. The high voltage coolant heater may fail to defrost the windshield.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 I-Pace vehicles. The vehicles fail to make sufficient pedestrian warning sounds when stationary and in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
NHTSA recalls