Problems owners report
Complaints filed with NHTSA about the 2020 Jaguar I-Pace, by the system named in each complaint. One complaint can name several.
- Electrical system48
- Unknown or other11
- Engine9
- Fuel/propulsion system8
- Service brakes5
- Forward collision avoidance3
- Steering2
- Power train1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2020 Jaguar I-Pace failed the safety check 0.67% of the time — 43% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 26,410 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
13,226 new Jaguar I-Pace cars were registered in the EU, Norway and Iceland in 2020; the largest markets were the United Kingdom (8,247), Germany (1,344), Norway (1,305).
- Average mass
- 2,244 kg
- Average CO₂
- 0 g/km (WLTP)
- Average power
- 190 kW
- Fuel type recorded
- Electric 100%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
453 first registered in 2020 are on Dutch roads; 9% arrived later as imports. Median list price when new: €72,122.
Most common APK defects
- Bandenspanning niet op juiste waarde97
- Dimlicht onjuist afgesteld52
- Stuur- of fuseekogel met slijtage kleiner of gelijk 1,0 mm28
- Band onvoldoende profiel25
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm14
- Ruitenwisserinstallatie geeft onvoldoende zicht10
- Afgedekt onderdeel niet beoordeeld 5.1b.38
- Band beschadigd7
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
7,458 cars built in 2020 were licensed for the road at the end of 2025, and 129 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 7,971 of these cars first registered in 2020 took their annual MOT test. 92% passed first time; among all cars first registered in 2020 the figure was 88%.
| Failed on | These cars | All cars from 2020 |
|---|---|---|
| Tyres | 4.4% | 4.9% |
| Lamps, reflectors and electrical equipment | 2.0% | 3.0% |
| Visibility | 0.8% | 2.8% |
| Steering | 0.5% | 0.1% |
| Identification of the vehicle | 0.4% | 0.2% |
| Brakes | 0.3% | 1.8% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
116 of these cars first registered in 2020 were in use in Finland on 30 Jun 2026, with an average of 70,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
75 2020 cars are on the New Zealand register; 23% arrived as used imports, 76% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Jaguar I-PACE SUV AWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
6 Transport Canada recalls for the 2020 Jaguar I-Pace.
| 2026049 5 Feb 2026 | High Voltage Issue: On certain vehicles, the recall repairs completed by a Jaguar dealer during Transport Canada recall nos. 2023-302, 2023-564 and 2024-073 may not be eff… |
| 2024073 8 Feb 2024 | High Voltage Issue: On a small number of vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not hav… |
| 2023564 19 Oct 2023 | High Voltage Issue: On certain vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been don… |
| 2023413 27 Jul 2023 | Heater And Defroster Issue: On certain vehicles, the high-voltage coolant heater could fail. If this happens, you may experience reduced cabin heat, and the windshield defrost sys… |
| 2023302 25 May 2023 | High Voltage Issue: On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or d… |
| 2019219 9 May 2019 | Brakes Issue: If there is a failure of the electrical regenerative braking system, there may be a delay before the brakes apply. Safety Risk: Reduced braking … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jaguar told its dealers about the 2020 Jaguar I-Pace: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011532 | The BCM requires replacement with a new component which fully meets the US importation requirements. |
| 11011034 | Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected |
| 11010408 | Body Control Module (BCM) does not fully meet US importation requirements. |
| 11010266 | Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device. |
| 11010196 | The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed. |
| 11008629 | A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements. |
| 11008625 | A customer may report that the windshield wipers stop up on the windshield when turned off. |
| 11007416 | Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected |
| 11007193 | A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements. |
| 11007176 | concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements. |
| 11006124 | Improvements to SOTA (Software Over The Air) capability. |
| 10248409 | Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault. |
| 10246319 | Startup battery keeps draining / Vehicle will not start |
| 10244963 | There is moisture inside the headlamp lens |
| 10243687 | Weather and Park & Pay Apps disappear after PIVI update |
| 10243682 | Battery low warning displayed on instrument cluster and/or no-start |
| 10243681 | The sunglass holder wont open or does not operate correctly |
| 10243679 | The wiper blades streak, smear, judder or squeak during operation |
| 10242038 | Front And Rear Electric Drive Unit Oil Leak |
| 10242031 | GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL |
| 10242020 | A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster Control Module (IPC), also may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph). |
| 10240278 | Vehicle Will Not Charge |
| 10240210 | Battery low warning displayed on instrument cluster and/or no-start. |
| 10239049 | JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. |
| 10239035 | A customer may report that the front or rear door latch does not operate as expected. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Pedestrian alert sounds
NHTSA Office of Defects Investigation