Problems owners report
Complaints filed with NHTSA about the 2025 Jeep Grand Cherokee, by the system named in each complaint. One complaint can name several.
- Electrical system31
- Engine23
- Unknown or other16
- Power train13
- Fuel/propulsion system12
- Forward collision avoidance11
- Service brakes8
- Vehicle speed control8
- Air bags5
- Lane departure4
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 8 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2025 Jeep Grand Cherokee failed the safety check 0.10% of the time — 71% less often than the average 2025 passenger car (0.34%). Median odometer at inspection: 45 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
65 first registered in 2025 are on Dutch roads; 43% arrived later as imports. Median list price when new: €99,497.
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
92 cars built in 2025 were licensed for the road at the end of 2025.
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In New Zealand
127 2025 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2025 Jeep Grand Cherokee SUV 4WD | ★★★★★ | 17.9 % |
| 2025 Jeep Grand Cherokee SUV RWD | ★★★★★ | 19.1 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
4 Transport Canada recalls for the 2025 Jeep Grand Cherokee.
| 2026244 21 May 2026 | Airbag Issue: On certain vehicles, a software problem in the occupant restraint controller could cause the door airbag pressure sensor(s) not to work properly. As a … |
| 2025617 6 Nov 2025 | Engine Issue: On certain vehicles, the engine may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may tur… |
| 2025595 30 Oct 2025 | High Voltage Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 95B (Transport Canada recall no. 2024-566) may not be effective. As a … |
| 2025453 4 Sept 2025 | High Voltage Issue: On certain vehicles, a software problem in the hybrid control processor could cause a loss of power to the wheels. Note: This recall only affects plug… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jeep told its dealers about the 2025 Jeep Grand Cherokee: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011766 | Tapping, Knocking Type Noise/Vibration While Driving. |
| 11010752 | Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures. |
| 11010751 | Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve. |
| 11010749 | Power Liftgate Is Inoperative or Wont Close. |
| 11010747 | WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance |
| 11010743 | "Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision " |
| 11010695 | SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausi |
| 11010539 | Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11009607 | Bracket - Fender Mounting |
| 11009600 | FAN MODULE - RADIATOR COOLING |
| 11008438 | Tapping, Knocking Type Noise/Vibration While Driving. |
| 11008435 | Blind Spot Warning Message Displayed on the Cluster |
| 11008060 | 6x9 inch Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. 4. Remove the bad speaker and replace |
| 11007981 | 2nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat. |
| 11007954 | Battery Drain Suspected or "Identified" From USB or Media Hub |
| 11007712 | 2 nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat. |
| 11006238 | Central ADAS Decision Module (CADM) Low-Level / CADM Mid-Level / (CADM2), Driver Monitoring System Module (DMSM), Global Navigation Motion Module (GNMM), Long Range Camera Front (LRCF), Long Range Radar Front (LRRF), Mid-Range (Corner) Radar(s) (MRR), Advanced Driver Assist System (ADAS), Loss of ADAS Features, Lane Assist Inoperative, Service Active Lane Management Message |
| 11006236 | Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs) |
| 11006221 | After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs) |
| 11006212 | Third Row Upper Seat Back Handle Inoperative And Or Cables Disconnected. |
| 11005356 | CARRIER PLANETARY & SHAFT KIT - OUTPUT |
| 11004978 | Low Battery, No Crank No Start, Cluster Message Service Keyless System, Intermittent Power Liftgate Operation |
| 11004949 | Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 Hybrid/EV battery Pack B Deterioration |
| 11004074 | Power Liftgate Inoperative After servicing the Vehicle for a Low Battery Condition |
NHTSA manufacturer communications (public domain)