Problems owners report
Complaints filed with NHTSA about the 2011 Jeep Grand Cherokee, by the system named in each complaint. One complaint can name several.
- Electrical system780
- Engine344
- Service brakes323
- Fuel/propulsion system247
- Unknown or other132
- Power train90
- Steering86
- Air bags60
- Structure43
- Exterior lighting37
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 47 injuries and 2 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 94 2011 Grand Cherokee vehicles were involved in crashes on US public roads in which someone died; 32 people died inside them, and 10 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2011 Jeep Grand Cherokee failed the safety check 1.97% of the time — 21% less often than the average 2011 passenger car (2.49%). Median odometer at inspection: 130,272 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2011
3,368 new Jeep Grand Cherokee cars were registered in the EU, Norway and Iceland in 2011; the largest markets were Germany (1,170), Spain (394), France (390).
- Average mass
- 2,346 kg
- Average power
- 175 kW
- Fuel type recorded
- Diesel 82% · Petrol 17% · E85 ethanol 1.4%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
159 first registered in 2011 are on Dutch roads; 54% arrived later as imports. Median list price when new: €80,221.
Most common APK defects
- Bandenspanning niet op juiste waarde99
- Dimlicht onjuist afgesteld56
- Kentekenplaatverlichting werkt niet (goed) / ontbreekt49
- Overmatige vloeistoflekkage overige vloeistoffen41
- Band onvoldoende profiel39
- Waarschuwingsinrichting controlesysteem bandenspanning geeft32
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm31
- Remlicht werkt niet (goed)23
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
229 cars built in 2011 were licensed for the road at the end of 2025, and 32 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 223 of these cars first registered in 2011 took their annual MOT test. 71% passed first time; among all cars first registered in 2011 the figure was 63%.
| Failed on | These cars | All cars from 2011 |
|---|---|---|
| Lamps, reflectors and electrical equipment | 17.9% | 16.0% |
| Suspension | 6.7% | 14.1% |
| Brakes | 6.3% | 8.6% |
| Noise, emissions and leaks | 4.9% | 3.6% |
| Tyres | 4.5% | 7.3% |
| Visibility | 3.6% | 5.4% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In New Zealand
232 2011 cars are on the New Zealand register; 22% arrived as used imports, 76% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2011 Jeep Grand Cherokee SUV 4WD | ★★★★☆ | 16.8 % |
| 2011 Jeep Grand Cherokee SUV RWD | ★★★★☆ | 20.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- No
- Best overall rating
- 4 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
6 Transport Canada recalls for the 2011 Jeep Grand Cherokee.
| 2019573 14 Nov 2019 | Fuel System Issue: On certain vehicles, the fuel pump relay could fail. A fuel pump relay failure can result in a no-start condition or cause a sudden loss of engine powe… |
| 2017450 18 Sept 2017 | Brakes On certain vehicles, a brake booster shield may have been incorrectly installed as part of recall P14/2014-112. An incorrectly installed shield could be less ef… |
| 2015615 22 Dec 2015 | Electrical On certain vehicles equipped with illuminated sun visor vanity mirrors with 120mm wiring, service repairs requiring removal of the sun visors and/or headliner m… |
| 2014386 9 Sept 2014 | Electrical This recall was replaced by Transport Canada Recall No. 2019-573 (FCA Recall No. V62). On certain vehicles, a fuel pump relay within the Totally Integrated … |
| 2014275 3 Jul 2014 | Electrical On certain vehicles equipped with illuminated sun visor vanity mirrors, service repairs requiring removal of the sun visors and/or headliner may cause an electr… |
| 2014112 2 Apr 2014 | Brakes On certain vehicles, the centre shell of the brake booster may corrode. A corroded centre shell could allow water to get inside the brake booster, which in a co… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jeep told its dealers about the 2011 Jeep Grand Cherokee: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011512 | HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR |
| 11010205 | Plate - Planetary |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10247906 | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 10247905 | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 10244348 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10242717 | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| 10240958 | HEADLAMP WITHOUT BALLAST,IF BALLAST NEEDED ORDER PART NUMBER : 68086783A$ |
| 10234379 | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 10234378 | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 10229962 | This bulletin involves road testing and if necessary replacing the intermediate shaft |
| 10229945 | MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) |
| 10229899 | MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire |
| 10229871 | Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 10229869 | New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brak |
| 10229825 | RHW RHP Radio Software Enhancements |
| 10229572 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
| 10229031 | Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary. |
| 10228020 | Customer Satisfaction Notification V51 Reprogram Powertrain Control Module |
| 10227983 | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. |
| 10225424 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
| 10225287 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
| 10224870 | Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assist |
| 10224859 | Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA).~ Replace old shield (1UQ14TRMAA) with new shield (1XN96TRMAA) and bracket (68100737AA).~ The new bracket (68100737AA) is only needed if the vehicle doesn't already have it (check PN on phyical part) |
| 10224652 | Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Desiccated Air Bag Inflator Rupture
Active Head Rest Inadvertent Deployment
Post 14V-391 Headliner Fires
Totally Integrated Power Module Failure
Headliner Fires
Headliner Fires
NHTSA Office of Defects Investigation