Problems owners report
Complaints filed with NHTSA about the 2019 Jeep Grand Cherokee, by the system named in each complaint. One complaint can name several.
- Electrical system84
- Unknown or other77
- Service brakes, hydraulic64
- Engine64
- Service brakes49
- Power train47
- Air bags19
- Vehicle speed control15
- Steering14
- Exterior lighting11
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 10 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 94 2019 Grand Cherokee vehicles were involved in crashes on US public roads in which someone died; 22 people died inside them, and 8 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2019 Jeep Grand Cherokee failed the safety check 1.09% of the time — 25% less often than the average 2019 passenger car (1.44%). Median odometer at inspection: 44,685 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2019
6,513 new Jeep Grand Cherokee cars were registered in the EU, Norway and Iceland in 2019; the largest markets were Germany (2,566), Lithuania (835), Italy (748).
- Average mass
- 2,447 kg
- Average CO₂
- 281 g/km (WLTP)
- Average power
- 242 kW
- Fuel type recorded
- Diesel 71% · Petrol 29%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
38 first registered in 2019 are on Dutch roads; 84% arrived later as imports. Median list price when new: €143,554.
Most common APK defects
- Bandenspanning niet op juiste waarde17
- Waarschuwingsinrichting controlesysteem bandenspanning geeft8
- Band onvoldoende profiel6
- Ruitenwisserinstallatie geeft onvoldoende zicht6
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm3
- Stuur- of fuseekogel met slijtage kleiner of gelijk 1,0 mm3
- Koplamp met afwijkend lichtbeeld onjuist afgesteld2
- Achterlicht glas gerepareerd of bewerkt2
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
234 cars built in 2019 were licensed for the road at the end of 2025, and 9 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 269 of these cars first registered in 2019 took their annual MOT test. 91% passed first time; among all cars first registered in 2019 the figure was 86%.
| Failed on | These cars | All cars from 2019 |
|---|---|---|
| Lamps, reflectors and electrical equipment | 2.2% | 3.4% |
| Brakes | 1.9% | 2.4% |
| Noise, emissions and leaks | 1.5% | 0.8% |
| Tyres | 1.5% | 4.8% |
| Visibility | 1.5% | 3.6% |
| Seat belts and supplementary restraint systems | 0.7% | 0.4% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
6 of these cars first registered in 2019 were in use in Finland on 30 Jun 2026, with an average of 80,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
350 2019 cars are on the New Zealand register; 7% arrived as used imports, 92% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 1 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2019 Jeep Grand Cherokee SUV 4WD | ★★★★★ | 16.9 % |
| 2019 Jeep Grand Cherokee SUV 2WD | ★★★★☆ | 20.4 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
10 Transport Canada recalls for the 2019 Jeep Grand Cherokee.
| 2024677 7 Nov 2024 | Brakes Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall Z48 (Transport Canada recall no. 2022-305) may not be effective. As a … |
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2023338 8 Jun 2023 | Engine Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position senso… |
| 2022305 9 Jun 2022 | Brakes Issue: On certain vehicles, there may be a problem inside the hydraulic control unit for the antilock brake system. As a result, it may be possible to start t… |
| 2022303 9 Jun 2022 | Fuel System Issue: On certain vehicles equipped with a 3.0 L diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine per… |
| 2020544 12 Nov 2020 | Engine Issue: On certain vehicles equipped with a 3.0-L EcoDiesel engine, the exhaust gas recirculation (EGR) cooler could crack internally and leak. If this happens… |
| 2020371 13 Aug 2020 | Engine Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position senso… |
| 2020145 6 Apr 2020 | Visual System Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible dist… |
| 2020132 27 Mar 2020 | Powertrain Issue: On certain vehicles, the front differential pinion gears were not manufactured correctly. As a result, the pinion gears could wear excessively and caus… |
| 2019420 21 Aug 2019 | Other Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempere… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jeep told its dealers about the 2019 Jeep Grand Cherokee: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011774 | Backup Camera Poor Image Quality Inspection |
| 11011512 | HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR |
| 11010205 | Plate - Planetary |
| 11007954 | Battery Drain Suspected or "Identified" From USB or Media Hub |
| 11006814 | PUMP WATER & CONNECTOR - OIL COOLER TUBE |
| 11005356 | CARRIER PLANETARY & SHAFT KIT - OUTPUT |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11005295 | Speaker Crackle or Static While on Phone Calls |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002351 | PUMP WATER & CONNECTOR - OIL COOLER TUBE |
| 11002350 | PUMP WATER & CONNECTOR - OIL COOLER TUBE |
| 11001459 | Suspected Engine Coolant Leak |
| 11001198 | Suspected Engine Coolant Leak |
| 11000992 | Checking Radio Software Level On A VP2 Radio |
| 11000866 | Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed |
| 11000795 | "VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement." |
| 11000195 | "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnos |
| 10251785 | SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
| 10251783 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10248877 | Verifying Camshaft Diagnosis |
| 10248848 | Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |
| 10248615 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ?**P0441 - EVAP Purge System Performance (for North America and Mexico markets only).** ? P0456 - EVAP System Small Leak. NOTE: ** If DTC P0456 is present, use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. ** This bulletin involves reprogramming the PCM with the latest available software. |
| 10248562 | 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines. |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10248505 | PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnos |
NHTSA manufacturer communications (public domain)
NHTSA investigations
High pressure fuel pump failure
Desiccated Air Bag Inflator Rupture
Active Head Rest Inadvertent Deployment
NHTSA Office of Defects Investigation