Recalls in Canada
5 Transport Canada recalls for the 2007 MCI E4500.
| 2026007 15 Jan 2026 | Visual System Issue: On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements… |
| 2019006 8 Jan 2019 | Steering Issue: Certain buses built with a rear tag-axle steering system may exhibit a steering lock-up at highway speed. Safety Risk: This problem could cause a… |
| 2011377 21 Oct 2011 | Other On certain vehicles, specific operating conditions (such as tight, successive, highly banked curves in opposite directions), could trigger unintended Electronic… |
| 2010097 30 Mar 2010 | Electrical Certain vehicles were equipped with a DOGA brand windshield wiper motor that may fail to operate properly while the wiper system is functioning. The windshield … |
| 2008404 12 Nov 2008 | Other On certain motorhomes equipped with a ZF ASTRONIC shift selector there is a potential to malfunction as a result of a cellular phone, PDA, radio interference, i… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured November 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially interfere with the seat belt locking mechanism.
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.
MCI IS RECALLING 1,893 MY 2002-2008 D MODEL AND MY 2001-2008 E AND J4500 MOTOR COACHES EQUIPPED WITH ZF TRANSMISSIONS. THERE IS A POTENTIAL FOR THE SHIFT SELECTOR TO MALFUNCTION AS A RESULT OF A CELL PHONE OR RADIO BEING PLACED IN CLOSE PROXIMITY TO THE SHIFTER CONTROL PAD.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What MCI told its dealers about the 2007 MCI E4500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10206198 | This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either Conventional, PreSet or Unitized Wheel-End hubs. |
| 10152973 | This Service Bulletin informs affected owners of 1997-2013 E4500 and 2001-2015 J4500 model coaches equipped with Rear Axle Steering (RAS) system of the importance of maintaining tag axle caster, and provides the procedure to adjust the caster, if necessary. |
| 10119144 | This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may result in potential vacuum issues which could result in collapsing of the tank walls on MCI D model coaches, MCI E4500 model coaches and MCI J4500 model coaches. |
| 10045859 | MOTOR COACH INC: DRIVE AXLE SUSPENSION SUPPORT STRUCTURE MAY ACCUMULATE WATER CAUSING SUPPORT STRUCTURE DAMAGE DUE TO EXPANSION, IN FREEZING TEMPERATURES, WHILE COACH IS BEING OPERATED. MODELS E4500, J4500. NO MODEL YEARS LISTED. *PE UPDATED 12/10/12. *PE |
| 10044567 | MCI: ON SOME COACHES, DUE TO AN ABSENCE OF WASHER, THE FAN CLUTCH BRACKET BUSHING MAY WALK OUT OF BRACKET AND ALLOW CLUTCH MISALIGNMENT AND BELT FAILURE. *PE |
| 10042911 | MOTOR COACH INDUSTRIES: ON SOME COACHES, WATER MAY MIGRATE ONTO/INTO THE TRANSMISSION AND/OR THE FILL TUBE, THROUGH THE BREATHER VENT THAT IS LOCATED ON TOP OF TRANSMISSION. NO MODEL YEARS LISTED. *PE |
| 10038824 | MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM |
| 10038195 | MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM |
| 10034486 | MCI: TAG UNLOAD VALVE ASSEMBLY. EFFECTIVE WITH UNIT NUMBER 65614, MCI HAS MADE DESIGN CHANGES TO THE TAG UNLOAD VALVE ASSEMBLY INSTALLATION ON SOME MODEL COACHES. THE LONGER LIFE VALVES WILL IMPROVE THE DURABILITY OF THE TAG UNLOAD VALVE ASSEMBLY. MODELS E4500/J4500 SERIES. NO MODEL YEARS LISTED. *PE |
| 10030906 | MOTOR COACH INC.: MCI HAS BECOME AWARE OF FAILURES OF THE SENSORS WHERE THE SYSTEM IS CONSTANTLY SIGNALING AN OBSTRUCTION BEHIND, WHEN NO OBSTRUCTION EXISTS. THE ORIGINAL SENSOR INSTALLED IN THE COACH WAS TOO SENSITIVE AND WOULD SOMETIMES SENSE THE REAR BUMPER AS AN OBSTRUCTION. *PE |
| 10029485 | MOTORCOACH INC.: AN UPGRADE TO THE SOFTWARE PROGRAM IS REQUIRED ON CERTAIN MC1 E4500 AND J4500 COACHES EQUIPPED WITH ALLISON GEN IV B500 TRANSMISSIONS. MODEL YEARS UNKNOWN. *PE |
| 10029346 | MCI: ENGINE PAN PROTECTION TUBE ASSEMBLY. MODEL YEARS UNKNOWN. *PE |
| 10028747 | MOTOR COACH: A POTENTIAL FOR SENSOR FAILURE ON COACHES EQUIPPED WITH REAR SENSING SYSTEM. FAILURE MAY BE ADVISING DRIVERS THAT THERE MAY BE AN OBSTRUCTION WITH THREE (3) FEET OF REAR OF COACH, WHEN THERE MAY NOT BE. MODEL YEARS UNKNOWN. *PE |
| 10028708 | MOTORCOACH: A DESIGN CHANGE TO THE DRIVER'S AND PASSENGER'S WINDSHIELD BLIND INSTALLATION. THIS DESIGN CHANGE WILL MINIMIZE BLIND RATTLE DURING COACH OPERATION. MODEL YEARS UNKNOWN. *PE |
| 10028706 | MOTORCOACH: PRODUCT IMPROVEMENT CHANGE TO THE BRAKE CHAMBERS USED ON THE FRONT AXLE OF E4500/J4500 COACHES HAVING EX225 DISC BRAKES. MODEL YEARS UNKNOWN. *PE UPDATED 7/10/09. *PE |
NHTSA manufacturer communications (public domain)
NHTSA investigations
MCI Drive Shaft Safety Loop Failures
NHTSA Office of Defects Investigation