The defect
MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.
The risk
IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| MCI E4500 | 1999, 2000, 2001, 2007, 2008, 2009, 2010, 2011 |
| MCI J4500 | 2001, 2003, 2006, 2007, 2008, 2009, 2010, 2011 |
Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| MCI E4500 | 1999 | 0 | 3 |
| MCI E4500 | 2000 | 0 | 4 |
| MCI E4500 | 2001 | 1 | 8 |
| MCI E4500 | 2007 | 0 | 8 |
| MCI E4500 | 2008 | 0 | 8 |
| MCI E4500 | 2009 | 0 | 8 |
| MCI E4500 | 2010 | 0 | 8 |
| MCI E4500 | 2011 | 0 | 9 |
| MCI J4500 | 2001 | 0 | 8 |
| MCI J4500 | 2003 | 1 | 9 |
| MCI J4500 | 2006 | 0 | 8 |
| MCI J4500 | 2007 | 1 | 8 |
| MCI J4500 | 2008 | 0 | 10 |
| MCI J4500 | 2009 | 0 | 11 |
| MCI J4500 | 2010 | 0 | 11 |
| MCI J4500 | 2011 | 0 | 13 |
Other visibility recalls in 2010
25 of the 647 recall campaigns reported to NHTSA in 2010 concerned the visibility; MOTOR COACH INDUSTRIES, INC filed 39 campaigns in all.
| 10V625000 13 Dec 2010 | SETRA OF NORTH AMERICA |
| 10V614000 10 Dec 2010 | S&C AUTOMOTIVE |
| 10V602000 3 Dec 2010 | PRECISION AUTO UPHOLSTERY, INC. |
| 10V603000 1 Dec 2010 | VAN HOOL N.V. |
| 10V578000 12 Nov 2010 | JAGUAR LAND ROVER NORTH AMERICA, LLC |
| 10V547000 5 Nov 2010 | ATTENTION TO DETAIL, INC. |
| 10V543000 5 Nov 2010 | DON'S AUTO UPHOLSTERY |
| 10V546000 5 Nov 2010 | AUTO ADDITIONS, INC. |
NHTSA recalls (public domain) · all recalls of 2010