The defect
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
The risk
Loss of steering control may increase the risk of a crash.
The remedy
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| MCI 102EL3 | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 |
| MCI E4500 | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 |
| MCI J4500 | 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 |
Components: STEERING:HYDRAULIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| MCI 102EL3 | 1997 | 0 | 1 |
| MCI 102EL3 | 1998 | 0 | 1 |
| MCI 102EL3 | 1999 | 0 | 1 |
| MCI 102EL3 | 2000 | 0 | 3 |
| MCI 102EL3 | 2001 | 0 | 4 |
| MCI 102EL3 | 2002 | 0 | 3 |
| MCI 102EL3 | 2003 | 0 | 3 |
| MCI 102EL3 | 2004 | 0 | 3 |
| MCI 102EL3 | 2005 | 0 | 3 |
| MCI 102EL3 | 2006 | 0 | 1 |
| MCI 102EL3 | 2007 | 0 | 1 |
| MCI 102EL3 | 2008 | 0 | 1 |
| MCI 102EL3 | 2009 | 0 | 1 |
| MCI 102EL3 | 2010 | 0 | 1 |
| MCI 102EL3 | 2011 | 0 | 1 |
| MCI 102EL3 | 2012 | 0 | 1 |
| MCI 102EL3 | 2013 | 0 | 1 |
| MCI E4500 | 1997 | 0 | 1 |
| MCI E4500 | 1998 | 0 | 2 |
| MCI E4500 | 1999 | 0 | 3 |
| MCI E4500 | 2000 | 0 | 4 |
| MCI E4500 | 2001 | 1 | 8 |
| MCI E4500 | 2002 | 0 | 7 |
| MCI E4500 | 2003 | 1 | 9 |
| MCI E4500 | 2004 | 0 | 7 |
| MCI E4500 | 2005 | 0 | 7 |
| MCI E4500 | 2006 | 0 | 5 |
| MCI E4500 | 2007 | 0 | 8 |
| MCI E4500 | 2008 | 0 | 8 |
| MCI E4500 | 2009 | 0 | 8 |
Other steering recalls in 2019
36 of the 880 recall campaigns reported to NHTSA in 2019 concerned the steering; Motor Coach Industries filed 45 campaigns in all.
| 19V917000 20 Dec 2019 | PACCAR Incorporated |
| 19V896000 16 Dec 2019 | Mack Trucks, Inc. |
| 19V863000 4 Dec 2019 | Bentley Motors, Inc. |
| 19V822000 18 Nov 2019 | Mercedes-Benz USA, LLC. |
| 19V812000 14 Nov 2019 | Chrysler (FCA US LLC) |
| 19V801000 7 Nov 2019 | General Motors LLC |
| 19V769000 25 Oct 2019 | Daimler Trucks North America LLC |
| 19V756000 24 Oct 2019 | Volvo Trucks North America |
NHTSA recalls (public domain) · all recalls of 2019