Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2025 | 0 | 0 |
| 2024 Prius Prime | 15 | 4 |
| 2023 Prius Prime | 6 | 4 |
| 2022 Prius Prime | 8 | 1 |
| 2021 Prius Prime | 10 | 0 |
| 2020 Prius Prime | 16 | 1 |
| 2019 Prius Prime | 9 | 1 |
| 2018 Prius Prime | 16 | 0 |
| 2017 Prius Prime | 42 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system27
- Visibility/wiper17
- Unknown or other15
- Power train13
- Service brakes11
- Vehicle speed control8
- Wheels7
- Tires7
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 36 Prius Prime vehicles were involved in crashes on US public roads in which someone died, and 14 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2022 | 4 | 0 |
| 2021 | 2 | 0 |
| 2020 | 5 | 2 |
| 2019 | 1 | 1 |
| 2018 | 7 | 3 |
| 2017 | 17 | 8 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 8 model-year variants; 4 of 4 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2024 | 2024 Toyota PRIUS PRIME 5 HB FWD | ★★★★★ | 9.2 % |
| 2023 | 2023 Toyota PRIUS PRIME 5 HB FWD | ★★★★★ | 9.2 % |
| 2022 | 2022 Toyota PRIUS PRIME 5 HB FWD | ★★★★★ | 10.7 % |
| 2021 | 2021 Toyota PRIUS PRIME 5 HB FWD | ★★★★★ | 10.7 % |
| 2020 | 2020 Toyota Prius Prime 5 HB FWD | — | 0.0 % |
| 2019 | 2019 Toyota Prius PRIME 5 HB FWD | — | 0.0 % |
| 2018 | 2018 Toyota Prius PRIME 5 HB FWD | — | 0.0 % |
| 2017 | 2017 Toyota Prius Prime 5 HB FWD | — | 0.0 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
New registrations in Europe
1 new Toyota Prius Prime cars registered in the EU, Norway and Iceland between 2022 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Spain (1).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 1 | 102 (WLTP) |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
Recalls
6 campaigns cover the Prius Prime.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
NHTSA recalls