The defect
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
The risk
THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
The remedy
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler Town And Country | 1996, 1997, 1998 |
| Dodge Caravan | 1996, 1997, 1998 |
| Dodge Grand Caravan | 1996, 1997, 1998 |
| Plymouth Grand Voyager | 1996, 1997, 1998 |
| Plymouth Voyager | 1996, 1997, 1998 |
Components: AIR BAGS:FRONTAL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Town And Country | 1996 | 938 | 7 |
| Chrysler Town And Country | 1997 | 388 | 5 |
| Chrysler Town And Country | 1998 | 296 | 5 |
| Dodge Caravan | 1996 | 1,403 | 9 |
| Dodge Caravan | 1997 | 714 | 7 |
| Dodge Caravan | 1998 | 629 | 5 |
| Dodge Grand Caravan | 1996 | 1,157 | 9 |
| Dodge Grand Caravan | 1997 | 583 | 5 |
| Dodge Grand Caravan | 1998 | 559 | 4 |
| Plymouth Grand Voyager | 1996 | 569 | 9 |
| Plymouth Grand Voyager | 1997 | 261 | 4 |
| Plymouth Grand Voyager | 1998 | 276 | 4 |
| Plymouth Voyager | 1996 | 756 | 9 |
| Plymouth Voyager | 1997 | 346 | 6 |
| Plymouth Voyager | 1998 | 323 | 5 |
Other air bags recalls in 2002
20 of the 434 recall campaigns reported to NHTSA in 2002 concerned the air bags; DAIMLERCHRYSLER CORPORATION filed 203 campaigns in all.
| 02V323000 9 Dec 2002 | FORD MOTOR COMPANY |
| 02V329000 9 Dec 2002 | GENERAL MOTORS CORP. |
| 02V308000 14 Nov 2002 | SAAB CARS USA, INC. |
| 02V275000 9 Oct 2002 | VOLKSWAGEN OF AMERICA,INC |
| 02V222000 9 Aug 2002 | GENERAL MOTORS CORP. |
| 02V213001 9 Aug 2002 | AMERICAN HONDA MOTOR CO. |
| 02V213000 9 Aug 2002 | ISUZU MOTORS LIMITED |
| 02V223000 9 Aug 2002 | BAYERISCHE MOTOREN WERKE |
NHTSA recalls (public domain) · all recalls of 2002