The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
The risk
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
The remedy
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Freightliner Sprinter 2500 | 2015, 2016 |
| Freightliner Sprinter 3500 | 2015, 2016 |
| Mercedes-Benz Sprinter 2500 | 2015, 2016 |
| Mercedes-Benz Sprinter 3500 | 2015, 2016 |
Components: STRUCTURE:BODY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Freightliner Sprinter 2500 | 2015 | 2 | 8 |
| Freightliner Sprinter 2500 | 2016 | 1 | 9 |
| Freightliner Sprinter 3500 | 2015 | 0 | 9 |
| Freightliner Sprinter 3500 | 2016 | 1 | 11 |
| Mercedes-Benz Sprinter 2500 | 2015 | 23 | 14 |
| Mercedes-Benz Sprinter 2500 | 2016 | 28 | 15 |
| Mercedes-Benz Sprinter 3500 | 2015 | 37 | 15 |
| Mercedes-Benz Sprinter 3500 | 2016 | 62 | 16 |
Other structure recalls in 2016
58 of the 919 recall campaigns reported to NHTSA in 2016 concerned the structure; Daimler Vans USA, LLC filed 126 campaigns in all.
| 16V957000 31 Dec 2016 | Forest River, Inc. |
| 16V952000 27 Dec 2016 | Southwest Products |
| 16V908000 16 Dec 2016 | Keystone RV Company |
| 16V896000 14 Dec 2016 | DRV Suites |
| 16V898000 14 Dec 2016 | KZRV, L.P. |
| 16V893000 13 Dec 2016 | Thor Motor Coach |
| 16V891000 12 Dec 2016 | Ducati North America |
| 16V867000 2 Dec 2016 | Mitsubishi Motors North America, Inc. |
NHTSA recalls (public domain) · all recalls of 2016