The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
The risk
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
The remedy
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Freightliner Sprinter 2500 | 2015, 2016 |
| Freightliner Sprinter 3500 | 2015, 2016 |
| Mercedes-Benz Sprinter 2500 | 2015, 2016 |
| Mercedes-Benz Sprinter 3500 | 2015, 2016 |
Components: STRUCTURE:BODY:ROOF AND PILLARS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Freightliner Sprinter 2500 | 2015 | 2 | 8 |
| Freightliner Sprinter 2500 | 2016 | 1 | 9 |
| Freightliner Sprinter 3500 | 2015 | 0 | 9 |
| Freightliner Sprinter 3500 | 2016 | 1 | 11 |
| Mercedes-Benz Sprinter 2500 | 2015 | 23 | 14 |
| Mercedes-Benz Sprinter 2500 | 2016 | 28 | 15 |
| Mercedes-Benz Sprinter 3500 | 2015 | 37 | 15 |
| Mercedes-Benz Sprinter 3500 | 2016 | 62 | 16 |
Other structure recalls in 2016
58 of the 919 recall campaigns reported to NHTSA in 2016 concerned the structure; Daimler Vans USA, LLC filed 126 campaigns in all.
| 16V957000 31 Dec 2016 | Forest River, Inc. |
| 16V952000 27 Dec 2016 | Southwest Products |
| 16V908000 16 Dec 2016 | Keystone RV Company |
| 16V896000 14 Dec 2016 | DRV Suites |
| 16V898000 14 Dec 2016 | KZRV, L.P. |
| 16V893000 13 Dec 2016 | Thor Motor Coach |
| 16V891000 12 Dec 2016 | Ducati North America |
| 16V867000 2 Dec 2016 | Mitsubishi Motors North America, Inc. |
NHTSA recalls (public domain) · all recalls of 2016