The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
The risk
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
The remedy
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Freightliner Sprinter 2500 | 2018 |
| Freightliner Sprinter 3500 | 2018 |
| Mercedes-Benz Sprinter 2500 | 2018 |
| Mercedes-Benz Sprinter 3500 | 2018 |
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Freightliner Sprinter 2500 | 2018 | 2 | 7 |
| Freightliner Sprinter 3500 | 2018 | 0 | 8 |
| Mercedes-Benz Sprinter 2500 | 2018 | 14 | 9 |
| Mercedes-Benz Sprinter 3500 | 2018 | 9 | 10 |
Other latches/locks/linkages recalls in 2018
6 of the 912 recall campaigns reported to NHTSA in 2018 concerned the latches/locks/linkages; Daimler Vans USA, LLC filed 126 campaigns in all.
| 18V795000 9 Nov 2018 | Honda (American Honda Motor Co.) |
| 18V786000 8 Nov 2018 | Chrysler (FCA US LLC) |
| 18V758000 26 Oct 2018 | Isuzu Technical Center of America, Inc. |
| 18V612000 11 Sept 2018 | Ford Motor Company |
| 18V234000 12 Apr 2018 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2018