The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
The risk
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Qwest | 2020, 2021 |
| Jayco Melbourne | 2020, 2021 |
| Jayco Melbourne Prestige | 2020, 2021 |
Components: SEATS | ELECTRICAL SYSTEM:WIRING | AIR BAGS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Qwest | 2020 | 2 | 7 |
| Entegra Qwest | 2021 | 0 | 5 |
| Jayco Melbourne | 2020 | 1 | 7 |
| Jayco Melbourne | 2021 | 1 | 7 |
| Jayco Melbourne Prestige | 2020 | 0 | 7 |
| Jayco Melbourne Prestige | 2021 | 1 | 7 |
Other seats recalls in 2020
20 of the 782 recall campaigns reported to NHTSA in 2020 concerned the seats; Jayco, Inc. filed 204 campaigns in all.
| 20V794000 17 Dec 2020 | Jaguar Land Rover North America, LLC |
| 20V735000 25 Nov 2020 | General Motors LLC |
| 20V673000 30 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V644000 19 Oct 2020 | Volkswagen Group of America, Inc. |
| 20V633000 14 Oct 2020 | Toyota Motor Engineering & Manufacturing |
| 20V558000 14 Sept 2020 | Mercedes-Benz USA, LLC. |
| 20V537000 3 Sept 2020 | General Motors LLC |
| 20V505000 26 Aug 2020 | Volkswagen Group of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2020