The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Freightliner Sprinter 1500 | 2019, 2020 |
| Freightliner Sprinter 2500 | 2019, 2020 |
| Freightliner Sprinter 3500 | 2019, 2020 |
| Freightliner Sprinter 4500 | 2019, 2020 |
| Mercedes-Benz Sprinter 1500 | 2019, 2020 |
| Mercedes-Benz Sprinter 2500 | 2019, 2020 |
| Mercedes-Benz Sprinter 3500 | 2019, 2020 |
| Mercedes-Benz Sprinter 4500 | 2019, 2020 |
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other back over prevention recalls in 2021
14 of the 988 recall campaigns reported to NHTSA in 2021 concerned the back over prevention; Daimler Vans USA, LLC filed 126 campaigns in all.
| 21V00A000 21 Dec 2021 | Chrysler (FCA US, LLC) |
| 21V855000 3 Nov 2021 | BMW of North America, LLC |
| 21V825000 20 Oct 2021 | Volkswagen Group of America, Inc. |
| 21V735000 22 Sept 2021 | Ford Motor Company |
| 21V729000 21 Sept 2021 | Chrysler (FCA US, LLC) |
| 21V696000 8 Sept 2021 | Blue Bird Body Company |
| 21V599000 2 Aug 2021 | Nissan North America, Inc. |
| 21V466000 23 Jun 2021 | Lamborghini (Automobili Lamborghini) |
NHTSA recalls (public domain) · all recalls of 2021