The defect
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
The risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler Pacifica | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
Components: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES | HYBRID PROPULSION SYSTEM: INVERTER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Pacifica | 2017 | 1,537 | 11 |
| Chrysler Pacifica | 2018 | 889 | 12 |
| Chrysler Pacifica | 2019 | 316 | 7 |
| Chrysler Pacifica | 2020 | 171 | 5 |
| Chrysler Pacifica | 2021 | 375 | 7 |
| Chrysler Pacifica | 2022 | 218 | 10 |
| Chrysler Pacifica | 2023 | 155 | 14 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Chrysler (FCA US, LLC) filed 225 campaigns in all.
| 23V904000 29 Dec 2023 | Cake 0 Emission USA Inc |
| 23V901000 26 Dec 2023 | Hyundai Motor America |
| 23V888000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V894000 22 Dec 2023 | Rosenbauer America |
| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023