The defect
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
The risk
An overheated outlet or charging cable can increase the risk of a fire.
The remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Porsche Cayenne E-Hybrid | 2019, 2021, 2022, 2023, 2024 |
| Porsche Cayenne Turbo E-Hybrid | 2024 |
| Porsche Cayenne Turbo S E-Hybrid | 2020, 2021, 2022, 2023 |
| Porsche Panamera 4 E-Hybrid | 2021, 2022, 2023 |
| Porsche Panamera 4S E-Hybrid | 2021, 2022, 2023 |
| Porsche Panamera Turbo S E-Hybrid | 2021, 2022, 2023 |
| Porsche Redundant Cayenne E-Hybrid | 2020 |
| Porsche Taycan | 2021, 2022, 2023, 2024 |
| Porsche Taycan 4 Cross Turismo | 2022, 2023, 2024 |
| Porsche Taycan 4S | 2020, 2021, 2022, 2023, 2024 |
| Porsche Taycan 4S Cross Turismo | 2021, 2022, 2023, 2024 |
| Porsche Taycan GTS | 2022, 2023, 2024 |
| Porsche Taycan GTS Sport Turismo | 2022, 2023, 2024 |
| Porsche Taycan Turbo | 2020, 2021, 2022, 2023, 2024 |
| Porsche Taycan Turbo Cross Turism | 2021, 2022, 2023, 2024 |
| Porsche Taycan Turbo S | 2020, 2021, 2022, 2023, 2024 |
| Porsche Taycan Turbo S Cross Turi | 2021, 2022, 2023, 2024 |
Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Porsche Cayenne E-Hybrid | 2019 | 0 | 2 |
| Porsche Cayenne E-Hybrid | 2021 | 0 | 3 |
| Porsche Cayenne E-Hybrid | 2022 | 0 | 2 |
| Porsche Cayenne E-Hybrid | 2023 | 0 | 2 |
| Porsche Cayenne E-Hybrid | 2024 | 0 | 2 |
| Porsche Cayenne Turbo E-Hybrid | 2024 | 0 | 1 |
| Porsche Cayenne Turbo S E-Hybrid | 2020 | 0 | 1 |
| Porsche Cayenne Turbo S E-Hybrid | 2021 | 0 | 1 |
| Porsche Cayenne Turbo S E-Hybrid | 2022 | 0 | 1 |
| Porsche Cayenne Turbo S E-Hybrid | 2023 | 0 | 1 |
| Porsche Panamera 4 E-Hybrid | 2021 | 0 | 3 |
| Porsche Panamera 4 E-Hybrid | 2022 | 0 | 1 |
| Porsche Panamera 4 E-Hybrid | 2023 | 0 | 1 |
| Porsche Panamera 4S E-Hybrid | 2021 | 0 | 2 |
| Porsche Panamera 4S E-Hybrid | 2022 | 0 | 1 |
| Porsche Panamera 4S E-Hybrid | 2023 | 0 | 1 |
| Porsche Panamera Turbo S E-Hybrid | 2021 | 0 | 1 |
| Porsche Panamera Turbo S E-Hybrid | 2022 | 0 | 1 |
| Porsche Panamera Turbo S E-Hybrid | 2023 | 0 | 1 |
| Porsche Redundant Cayenne E-Hybrid | 2020 | 0 | 3 |
| Porsche Taycan | 2021 | 71 | 21 |
| Porsche Taycan | 2022 | 80 | 12 |
| Porsche Taycan | 2023 | 21 | 11 |
| Porsche Taycan | 2024 | 9 | 6 |
| Porsche Taycan 4 Cross Turismo | 2022 | 0 | 5 |
| Porsche Taycan 4 Cross Turismo | 2023 | 0 | 4 |
| Porsche Taycan 4 Cross Turismo | 2024 | 0 | 1 |
| Porsche Taycan 4S | 2020 | 2 | 4 |
| Porsche Taycan 4S | 2021 | 0 | 6 |
| Porsche Taycan 4S | 2022 | 0 | 5 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Porsche Cars North America, Inc. filed 109 campaigns in all.
| 23V904000 29 Dec 2023 | Cake 0 Emission USA Inc |
| 23V901000 26 Dec 2023 | Hyundai Motor America |
| 23V888000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V894000 22 Dec 2023 | Rosenbauer America |
| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023