Complaints by model year
Each bar is one model year. Highlighted: 2018. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2026.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 C-HR | 8 | 1 |
| 2022 C-HR | 3 | 0 |
| 2021 C-HR | 36 | 1 |
| 2020 C-HR | 65 | 1 |
| 2019 C-HR | 114 | 3 |
| 2018 C-HRMost complaints | 326 | 1 |
| 2017 C-HR | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Power train351
- Unknown or other92
- Engine55
- Electrical system51
- Service brakes29
- Forward collision avoidance29
- Vehicle speed control11
- Fuel/propulsion system9
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 69 C-HR vehicles were involved in crashes on US public roads in which someone died, and 30 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2022 | 1 | 1 |
| 2021 | 8 | 7 |
| 2020 | 13 | 6 |
| 2019 | 20 | 9 |
| 2018 | 27 | 7 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 7 model-year variants; 4 of 5 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2027 | 2027 TOYOTA C-HR SUV BEV AWD | — | 11.6 % |
| 2026 | 2026 TOYOTA C-HR SUV BEV AWD | — | 11.6 % |
| 2022 | 2022 Toyota C-HR 5 HB FWD | ★★★★☆ | 14.3 % |
| 2021 | 2021 Toyota C-HR 5 HB FWD Early Release | ★★★★★ | 14.3 % |
| 2020 | 2020 Toyota C-HR 5 HB FWD | ★★★★★ | 14.3 % |
| 2019 | 2019 Toyota C-HR 5 HB FWD | ★★★★★ | 14.3 % |
| 2018 | 2018 Toyota C-HR 5 HB FWD | ★★★★★ | 14.2 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 5 model years, best variant per year. Combined consumption ranges from 8.2 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2022 | C-HR · Compact · Regular gasoline | 8.7 | 7.5 | 8.2 |
| 2021 | C-HR · Compact · Regular gasoline | 8.7 | 7.5 | 8.2 |
| 2020 | C-HR · Compact · Regular gasoline | 8.7 | 7.5 | 8.2 |
| 2019 | C-HR · Compact · Regular gasoline | 8.7 | 7.5 | 8.2 |
| 2018 | C-HR · Compact · Regular gasoline | 8.7 | 7.5 | 8.2 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
In New Zealand
20,093 C-HR cars are on the New Zealand register; 60% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2026 | 303 | 303 | 0 |
| 2025 | 543 | 543 | 0 |
| 2024 | 611 | 611 | 0 |
| 2023 | 1,264 | 1,254 | 9 |
| 2022 | 827 | 789 | 36 |
| 2021 | 1,274 | 1,073 | 196 |
| 2020 | 1,991 | 1,189 | 789 |
| 2019 | 2,652 | 896 | 1,742 |
| 2018 | 3,557 | 808 | 2,737 |
| 2017 | 6,908 | 467 | 6,420 |
| 2016 | 162 | 0 | 160 |
| 2015 | 1 | 0 | 1 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
45,376 C-HR cars are on Dutch roads; 35% arrived later as imports, and 1,566 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2026 | 3,558 | €43,355 |
| 2025 | 2,912 | €40,585 |
| 2024 | 3,769 | €42,686 |
| 2023 | 2,805 | €38,339 |
| 2022 | 3,516 | €37,327 |
| 2021 | 4,138 | €36,529 |
| 2020 | 4,588 | €35,241 |
| 2019 | 6,023 | €34,655 |
| 2018 | 7,135 | €33,765 |
| 2017 | 6,142 | €32,790 |
| 2016 | 790 | €32,990 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
17,699 C-HR cars were in use in Finland on 30 Jun 2026: 98% petrol, 0% diesel, 2% electric; 93% of all are hybrids. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2026 | 868 | — |
| 2025 | 1,407 | 5,000 km |
| 2024 | 1,375 | 14,000 km |
| 2023 | 1,387 | 34,000 km |
| 2022 | 1,747 | 59,000 km |
| 2021 | 1,898 | 62,000 km |
| 2020 | 1,837 | 80,000 km |
| 2019 | 2,258 | 88,000 km |
| 2018 | 2,460 | 105,000 km |
| 2017 | 2,316 | 124,000 km |
| 2016 | 146 | 127,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
Road collisions in Great Britain
From 2021 to 2025, 1,938 C-HR cars were involved in road collisions in Great Britain that injured someone and were reported to the police. 16 of those collisions were fatal and 334 caused serious injuries. As with any count, models with more cars on British roads appear more often.
| Year | Cars in injury collisions | Fatal | Serious |
|---|---|---|---|
| 2025 | 493 | 4 | 96 |
| 2024 | 405 | 3 | 70 |
| 2023 | 407 | 3 | 67 |
| 2022 | 369 | 4 | 56 |
| 2021 | 264 | 2 | 45 |
Department for Transport, STATS19 road safety data 2021–2025 · Open Government Licence v3.0 · how we count
In the United Kingdom
142,448 C-HR cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 13,639 | 74 |
| 2024 | 14,304 | 267 |
| 2023 | 16,469 | 47 |
| 2022 | 16,445 | 39 |
| 2021 | 17,062 | 40 |
| 2020 | 15,699 | 70 |
| 2019 | 17,001 | 98 |
| 2018 | 17,747 | 123 |
| 2017 | 13,601 | 132 |
| 2016 | 481 | 4 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
MOT test results in Great Britain
68,188 C-HR cars took their annual MOT test in 2023; 86% passed first time, against 85% for all cars of the same ages. Older cars fail more often, so compare a year with the same year of other cars.
| First registered | Tests | Passed first time |
|---|---|---|
| 2021 | 756 | 93% |
| 2020 | 16,590 | 91% |
| 2019 | 17,873 | 89% |
| 2018 | 18,520 | 83% |
| 2017 | 13,975 | 83% |
| 2016 | 474 | 85% |
Why they fail
Share of all first tests that ended in a fail because of each part of the car (one test can fail on several).
| Area | C-HR | All cars, same ages |
|---|---|---|
| Visibility | 5.8% | 3.4% |
| Lamps, reflectors and electrical equipment | 4.4% | 3.7% |
| Tyres | 4.0% | 5.1% |
| Brakes | 1.2% | 2.7% |
| Suspension | 0.3% | 1.5% |
| Identification of the vehicle | 0.2% | 0.2% |
| Body, chassis, structure | 0.1% | 0.5% |
| Seat belts and supplementary restraint systems | 0.1% | 0.3% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests of cars only; a fix made at the test station within the hour still counts as a fail
New registrations in Europe
636,184 new Toyota C-HR cars registered in the EU, Norway and Iceland between 2016 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Spain (15,991), France (12,446), Italy (9,238).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 80,237 | 113 (WLTP) |
| 2021 | 90,615 | 114 (WLTP) |
| 2020 | 101,754 | 115 (WLTP) |
| 2019 | 121,857 | 115 (WLTP) |
| 2018 | 131,014 | 115 (WLTP) |
| 2017 | 103,528 | 106 (NEDC) |
| 2016 | 7,179 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
Real-world fuel consumption
17,209 Toyota C-HR cars registered in Europe between 2021 and 2024 report their fuel use through the on-board meter. Petrol hybrid versions average 5.4 l/100 km on the road, against 5.0 l/100 km in the official WLTP test — 8% more. Plug-in hybrids use 3.7 l/100 km against 0.8 l/100 km on paper, with 37% of their distance covered with the engine off.
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Petrol hybrid | 16,953 | 5.4 | 5.0 | +8% |
| Plug-in hybrid | 256 | 3.7 | 0.8 | +337% |
Litres per 100 km: total fuel used divided by total distance driven, from the car's own fuel consumption meter (OBFCM), collected in 2024 by the manufacturers, mostly remotely, and by national authorities. WLTP figures are the type-approval CO₂ values converted to litres. Hybrids, including mild hybrids, do not plug in; plug-in hybrid figures include the distance driven on electricity. European Environment Agency, Real-world CO₂ emissions from cars and vans · CC BY 4.0
What it costs in fuel
On real-world figures the Toyota C-HR uses 5.4 litres per 100 km, so 15,000 km a year takes about 800 litres: €1,792 at this week's average price in France, its largest market in Europe.
| Country | Petrol hybrid |
|---|---|
| France | €1,792 |
| Spain | €1,432 |
| Italy | €1,621 |
| United Kingdom | £1,404 |
| Germany | €1,752 |
| United States | $910 |
Fuel for 15,000 km (9,300 miles) a year at real-world consumption. Pump prices with taxes, week of 19 October 2026: European Commission Weekly Oil Bulletin, UK Department for Energy Security and Net Zero, US Energy Information Administration. Non-euro EU prices are in euros as the Bulletin publishes them.
Work it out for your driving
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the C-HR in 9 alerts. European versions can differ from the North American car.
Insufficient pressing of parts in the high pressure fuel pump can cause movement of the cylinder in the fuel pump through which the piston moves. This can create wear between the cylinder and the pump body, resulting in increased stress on valves and/or moveme…
The radar sensor may malfunction due to a faulty installation. This can result in a failure to detect a vehicle in front through the PCS (pre-collision system), which will not provide warnings or brake assistance and the vehicle will not show the driver a mess…
The resistance characteristics of the fuel pump components against high fuel pressure may be inadequate.As a result, cracks may be formed on the welded parts of the pump and a fuel leak may occur, posing a risk to the following traffic. The product does not co…
The front right-hand axle shafts may have been produced with lower material strength. If an affected vehicle is frequently driven under certain conditions where higher torque is applied to the front axle shafts, such as rapid acceleration when starting, the sh…
The accessory seat cover kit may not be installed correctly causing the seat covers not to tear as designed in the event of an airbag deployment. As a result, the cover could prevent the seat-mounted side airbag from deploying properly, increasing the risk of …
The screws retaining the wheel bearings on the hub port of the rear axle may not have been sufficiently tightened and can become loose. As a consequence, the screws can detach during use of the vehicle. If this occurs during rotation of the wheels, it can dama…
The engine wire harness has a cover attached where it is connected to the hybrid vehicle Power Control Unit. Due to assembly variation, a portion of the wire harness could contact the cover. If dust has accumulated on the wire harness or the cover, vibration d…
A fault with the skid control unit may result in an inability to release the parking brake or prevent the parking brake from being applied.
Certain portions of the wall of the fuel tank may be too thin. A crack could consequently develop in the wall of the fuel tank causing a leak which could lead to a fire.
Safety Gate (European Commission) · CC0
Recalls
6 campaigns cover the C-HR.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 C-HR battery electric vehicles. A software programming error may cause the electric drive system battery to become overcharged under certain driving conditions, which can shut down the electric drive system and result in a loss of drive power.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."
NHTSA recalls