The defect
MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI J4500, E4500, AND J4500C MOTOR COACHES MANUFACTURED FROM MAY 1, 2010 THROUGH JANUARY 31, 2011, AND EQUIPPED WITH DOGA WINDSHIELD WIPERS. CERTAIN WIRES MAY HAVE BEEN INCORRECTLY INSTALLED BY MCI AT THE FACTORY WHICH COULD RESULT IN THE WINDSHIELD WIPERS FAILING TO OPERATE.
The risk
THE DRIVER'S FIELD OF VIEW MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
The remedy
DEALERS WILL INSPECT THE WINDSHIELD WIPERS AND CONNECT ANY WIRES THAT WERE IMPROPERLY INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 14, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| MCI E4500 | 2011 |
| MCI J4500 | 2011 |
| MCI J4500C | 2011 |
Components: VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| MCI E4500 | 2011 | 0 | 9 |
| MCI J4500 | 2011 | 0 | 13 |
| MCI J4500C | 2011 | 0 | 1 |
Other visibility recalls in 2011
77 of the 597 recall campaigns reported to NHTSA in 2011 concerned the visibility; MOTOR COACH INDUSTRIES, INC filed 39 campaigns in all.
| 11V557000 17 Nov 2011 | NAVISTAR, INC |
| 11V538000 4 Nov 2011 | NISSAN NORTH AMERICA, INC. |
| 11V529000 2 Nov 2011 | CARLEN CORPORATION |
| 11V501000 18 Oct 2011 | CUSTOM VEHICLE OUTFITTERS |
| 11V492000 3 Oct 2011 | STARTRANS BUS CORPORATION |
| 11V467000 7 Sept 2011 | SUBARU OF AMERICA, INC. |
| 11V445000 26 Aug 2011 | FORD MOTOR COMPANY |
| 11V435000 23 Aug 2011 | CUSTOM TRIM OF AMERICA |
NHTSA recalls (public domain) · all recalls of 2011