The defect
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
The risk
MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
The remedy
MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| MCI D4000 | 2018 |
| MCI D4000ISTV | 2018, 2019, 2020 |
| MCI D4005 | 2018, 2019, 2020 |
| MCI D45 CRT LE | 2018, 2019, 2020, 2021 |
| MCI D4500 | 2017, 2018, 2019, 2020 |
| MCI D4505 | 2017, 2018, 2019, 2020 |
| MCI D4520 | 2020 |
| MCI J3500 | 2018, 2019, 2020, 2021 |
| MCI J4500 | 2017, 2018, 2019, 2020, 2021 |
Components: ELECTRICAL SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| MCI D4000 | 2018 | 0 | 4 |
| MCI D4000ISTV | 2018 | 0 | 3 |
| MCI D4000ISTV | 2019 | 0 | 3 |
| MCI D4000ISTV | 2020 | 0 | 2 |
| MCI D4005 | 2018 | 0 | 5 |
| MCI D4005 | 2019 | 0 | 5 |
| MCI D4005 | 2020 | 0 | 4 |
| MCI D45 CRT LE | 2018 | 0 | 4 |
| MCI D45 CRT LE | 2019 | 0 | 5 |
| MCI D45 CRT LE | 2020 | 0 | 5 |
| MCI D45 CRT LE | 2021 | 0 | 1 |
| MCI D4500 | 2017 | 0 | 5 |
| MCI D4500 | 2018 | 0 | 7 |
| MCI D4500 | 2019 | 0 | 8 |
| MCI D4500 | 2020 | 0 | 8 |
| MCI D4505 | 2017 | 1 | 5 |
| MCI D4505 | 2018 | 0 | 7 |
| MCI D4505 | 2019 | 0 | 8 |
| MCI D4505 | 2020 | 0 | 7 |
| MCI D4520 | 2020 | 0 | 2 |
| MCI J3500 | 2018 | 0 | 5 |
| MCI J3500 | 2019 | 0 | 6 |
| MCI J3500 | 2020 | 0 | 4 |
| MCI J3500 | 2021 | 0 | 4 |
| MCI J4500 | 2017 | 0 | 8 |
| MCI J4500 | 2018 | 0 | 13 |
| MCI J4500 | 2019 | 0 | 12 |
| MCI J4500 | 2020 | 0 | 9 |
| MCI J4500 | 2021 | 0 | 5 |
Other electrical system recalls in 2021
92 of the 988 recall campaigns reported to NHTSA in 2021 concerned the electrical system; Motor Coach Industries filed 45 campaigns in all.
| 21V00N000 29 Dec 2021 | PACCAR Incorporated |
| 21V00K000 28 Dec 2021 | Hyundai Motor America |
| 21V997000 20 Dec 2021 | Jayco, Inc. |
| 21V972000 15 Dec 2021 | Daimler Vans USA, LLC |
| 21V966000 13 Dec 2021 | Autocar, LLC |
| 21V949000 9 Dec 2021 | Chrysler (FCA US, LLC) |
| 21V944000 7 Dec 2021 | Hyundai Motor America |
| 21V941000 6 Dec 2021 | Dennis Eagle Inc. |
NHTSA recalls (public domain) · all recalls of 2021