The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
The remedy
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Metris | 2018, 2019 |
| Mercedes-Benz Sprinter 2500 | 2018, 2019 |
| Mercedes-Benz Sprinter 3500 | 2018, 2019 |
Components: UNKNOWN OR OTHER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Metris | 2018 | 28 | 10 |
| Mercedes-Benz Metris | 2019 | 9 | 12 |
| Mercedes-Benz Sprinter 2500 | 2018 | 14 | 9 |
| Mercedes-Benz Sprinter 2500 | 2019 | 67 | 42 |
| Mercedes-Benz Sprinter 3500 | 2018 | 9 | 10 |
| Mercedes-Benz Sprinter 3500 | 2019 | 27 | 41 |
Other unknown or other recalls in 2019
5 of the 880 recall campaigns reported to NHTSA in 2019 concerned the unknown or other; Daimler Vans USA, LLC filed 126 campaigns in all.
| 19V693000 2 Oct 2019 | Daimler Vans USA, LLC |
| 19V679000 25 Sept 2019 | Volkswagen Group of America, Inc. |
| 19V462000 14 Jun 2019 | Caterpillar Inc. |
| 19V357000 13 May 2019 | Lance Camper Manufacturing. Corp. |
NHTSA recalls (public domain) · all recalls of 2019