The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
The risk
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Metris | 2016, 2017 |
Components: STEERING | STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Metris | 2016 | 127 | 13 |
| Mercedes-Benz Metris | 2017 | 29 | 14 |
Other steering recalls in 2019
36 of the 880 recall campaigns reported to NHTSA in 2019 concerned the steering; Daimler Vans USA, LLC filed 126 campaigns in all.
| 19V917000 20 Dec 2019 | PACCAR Incorporated |
| 19V896000 16 Dec 2019 | Mack Trucks, Inc. |
| 19V863000 4 Dec 2019 | Bentley Motors, Inc. |
| 19V822000 18 Nov 2019 | Mercedes-Benz USA, LLC. |
| 19V812000 14 Nov 2019 | Chrysler (FCA US LLC) |
| 19V801000 7 Nov 2019 | General Motors LLC |
| 19V769000 25 Oct 2019 | Daimler Trucks North America LLC |
| 19V756000 24 Oct 2019 | Volvo Trucks North America |
NHTSA recalls (public domain) · all recalls of 2019