The defect
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
The risk
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
The remedy
MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| MCI D4505 | 2019 |
| MCI J3500 | 2019 |
| MCI J4500 | 2018, 2019 |
Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| MCI D4505 | 2019 | 0 | 8 |
| MCI J3500 | 2019 | 0 | 6 |
| MCI J4500 | 2018 | 0 | 13 |
| MCI J4500 | 2019 | 0 | 12 |
Other visibility recalls in 2019
23 of the 880 recall campaigns reported to NHTSA in 2019 concerned the visibility; Motor Coach Industries filed 45 campaigns in all.
| 19V918000 20 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V905000 18 Dec 2019 | CRUISE CAR, INC. |
| 19V792000 4 Nov 2019 | Daimler Trucks North America LLC |
| 19V733000 15 Oct 2019 | PACCAR Incorporated |
| 19V726000 10 Oct 2019 | Ford Motor Company |
| 19V574000 5 Aug 2019 | Harley-Davidson Motor Company |
| 19V564000 31 Jul 2019 | Hino Motors Sales U.S.A., Inc. |
| 19V558000 29 Jul 2019 | Mazda North American Operations |
NHTSA recalls (public domain) · all recalls of 2019