The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
The risk
An unexpected loss of power steering assist can increase the risk of crash.
The remedy
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Metris | 2018, 2019 |
Components: STEERING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Metris | 2018 | 28 | 10 |
| Mercedes-Benz Metris | 2019 | 9 | 12 |
Other steering recalls in 2019
36 of the 880 recall campaigns reported to NHTSA in 2019 concerned the steering; Daimler Vans USA, LLC filed 126 campaigns in all.
| 19V917000 20 Dec 2019 | PACCAR Incorporated |
| 19V896000 16 Dec 2019 | Mack Trucks, Inc. |
| 19V863000 4 Dec 2019 | Bentley Motors, Inc. |
| 19V822000 18 Nov 2019 | Mercedes-Benz USA, LLC. |
| 19V812000 14 Nov 2019 | Chrysler (FCA US LLC) |
| 19V801000 7 Nov 2019 | General Motors LLC |
| 19V769000 25 Oct 2019 | Daimler Trucks North America LLC |
| 19V756000 24 Oct 2019 | Volvo Trucks North America |
NHTSA recalls (public domain) · all recalls of 2019